Warranty Information
At PhoneGadgets4u.co.uk, we stand behind the quality of our products. Most items come with a 1 to 4-year manufacturer's warranty, depending on the product category.
Warranty Coverage by Product Category
| Product Category | Standard Warranty Period | Extended Warranty Options |
|---|---|---|
| Audio Equipment (Speakers, Headphones, Soundbars) | 1–3 years | Available |
| Gaming Consoles & Accessories (PS5, Xbox, Nintendo, Controllers) | 1–2 years | Available |
| Laptops & PCs (MacBooks, Gaming Laptops, Workstations) | 1–4 years | Available |
| Multimedia Devices (Streaming Players, Blu-ray Players) | 1–2 years | – |
| Photography & Drones (Cameras, Lenses, Drones) | 1–3 years | Available |
| Smart TVs & Monitors (OLED, QLED, 4K) | 1–3 years | Available |
| Smartphones & Tablets (iPhone, Samsung, Google Pixel) | 1–2 years | Available |
| Video Equipment (Camcorders, Action Cams) | 1–2 years | – |
Batteries & Accessories: Typically covered for 3–12 months (unless specified otherwise).
What's Covered Under Warranty?
- ✔ Manufacturing defects (faulty components, hardware failures)
- ✔ Non-working parts under normal use
- ✔ Free repair or replacement (based on manufacturer's assessment)
- ✔ Return shipping covered for warranty claims (within the warranty period)
What's NOT Covered?
- ❌ Physical damage (drops, spills, cracks)
- ❌ Water/liquid damage
- ❌ Unauthorized repairs or modifications
- ❌ Wear & tear (batteries, cables, accessories)
- ❌ Software issues (unless hardware-related)
- ❌ Lost or stolen items
How to Submit a Warranty Claim?
- Visit ourRMA (Return Merchandise Authorization) Page
- Fill out the warranty request form
- Pack the item securely (original packaging preferred)
- Ship it to our service center (we cover return shipping)
Once received, our team will inspect the product and process repairs/replacement within 7–14 business days.
General Warranty Terms
- Warranty is non-transferable (valid only for the original purchaser).
- Proof of purchase (invoice/receipt) is required.
- We may offer repair, replacement, or refund at our discretion.
- Data loss risk: Backup your files before sending for repair.
- Address changes? Notify us in writing during the repair process.
For more details, visit our Warranty Policy Page or contact our Customer Support.
Need Help?
Email: sales@phonegadgets4u.co.uk
Phone: +44 (0) 204 577 3922
Last Updated: 20/04/2023